This specialised guide equips clinicians with a step-by-step manual, ensuring precision in specimen collection plus storage & transportation for specific tests.
Here are some quick tips to ensure your request form for laboratory services is submitted without a hitch.
On the request forms, please indicate clearly the required test(s) to facilitate prompt processing of the specimen(s).
Need specimens collected from your clinic? For after-office hours or on public holidays, connect with your Account Manager for assistance. *To ensure timely collection of specimens within your preferred timeframe, reach out to us as early as possible.
Our dedicated Customer Service team will swiftly arrange dispatch services.
Operating Hours
Cut-Off Time Pick-Up
Weekdays (Monday – Friday)
8.30 AM – 5.30 PM
2.00 PM
Saturday
9.00 AM – 1.00 PM
10.30 AM
Sunday / PH
No Pick-Up (Lab Close)
Lablink – Your partner in efficient and reliable specimen logistics.
Begin by ticking the “Urgent” checkbox on the request form. Request with appropriate justification will be accepted as “Urgent Request”. Please contact the respective laboratory telephone numbers for further arrangements. For Lablink Central, contact 03-4023 4588. *Urgent LTAT can be completed as quick as 4 hours, depending on the type of test ordered.
Your patients’ health and safety are our top prioirity. If our laboratories discover critical result, we will email you the report promptly. Or feel free to contact us here.