Accreditation and Certifications

Quality Protocol

Lablink Medical Laboratory upholds itself to providing quality services. We are accredited with MSO15189 by Standards Malaysia for our lab services. We are also the first laboratory in Malaysia to be certified with Biosafety Level 3 (BSL-3) which allows us to handle infectious diseases. Besides that, our lab is also certified with ISO9001 for our quality management.

Additionally, our hospitals laboratories are locally recognized by the Malaysian Society for Quality in Health (MSQH) and internationally accredited by the Joint Commission International (JCI).

As our commitment to consistently provide quality services, annually our lab participates in more than 100 external quality assessment programmes. Objectively, this programme is used to check the laboratory’s performance using an external agency or facility.

SAMM 880

CERTIFIED TO ISO 9001:2015
CERT. NO. : OMS 01178

BSL-3 Certificate

Quality Objective

We adhere strictly to the mentioned medical laboratory quality protocols to ensure the best medical laboratory services.

Accountability and Integrity

Accountability and Integrity

Ensure accountable and committed personnel and business partners, in upholding the quality and integrity of the medical laboratory services.

Effective Management System

Effective Management System

Strengthen the management system through effective internal audits, identifying areas for improvement.

Increase Customer Satisfaction

Increase Customer Satisfaction

Provide consistent service quality and patient care.

Timely and Accurate Laboratory Tests

Timely and Accurate Laboratory Tests

Conduct laboratory tests promptly, in strict adherence to approved methods and protocols.

Personnel Development and Competency

Personnel Development and Competency

Promote, maintain, and enhance personnel development and competency through the provision of educational opportunities.

Reliable Laboratory Equipment

Reliable Laboratory Equipment

Conduct regular maintenance and monitoring of equipment.

Safety and Security

Safety and Security

Create a safe, secure, and conducive environment for personnel and customers through rigorous safety measures and security protocols.